case studies
Examples of user experience design projects for financial services and the education sector. Each case study documents the brief, discovery activities, design approach, key deliverables and the final outcomes.Wellbeing Web App
Designing an easy to use webapp for primary schools to adopt a whole school approach to supporting the mental health and wellbeing of their students.
New Bank Accounts
Achieving a 120% increase in new business via digital channels and 850% decrease in processing time to create a new bank account.
Mobile Rewards App
Delivering a unique concept to general insurance customers via a rewards program mobile app.
Online Quotes
Redesigning a complex online insurance quote system to improve overall customer experience.
Staff Productivity
Decommissioning a legacy policy amendment system and replacing it with a new system purpose built for the needs of staff.